FAQs
Please note, all customer service inquiries must be directed to info@parnidesign.com. We do not have a dedicated customer service phone line.
Please note, all customer service inquiries must be directed to info@parnidesign.com. We do not have a dedicated customer service phone line.
Unfortunately, we cannot edit placed orders. You can email Info@parnidesign.com to cancel your order but it will be subject to a $5 cancellation fee. We encourage you to review your orders before placing it.
We are unable to exchange items. Please return your item and place a new order for the same item. Email info@parnidesign.com with your returned order number and your new order number so that we can waive the restocking fee for you. Failure to email will result in our standard restocking fee.
We would love to help but unfortunately, orders are fulfilled in the order they are made which makes combining orders impossible. We strongly encourage you to place one order at a time.
We post restocks on our social media profile! Follow @ParniDesign for updates. You may also email info@parnidesign.com and request to be notified in the event that it comes back in stock.
Check out Store Locator Page
We replace buttons for free! Email info@parnidesign.com to request and we will ship it out to you.
Any items purchased in-store are subject to the return policy of that store. We are not associated with any orders placed outside of parnidesign.com
We are only available via email at info@parnidesign.com
We do not accept phone orders. Please place your orders online.